Privacy Policy

Last updated: October 21, 2026

Introduction

Keentable ("we", "us", or "our") operates the website keentable.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our consultancy services.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide Directly

We collect information that you provide to us voluntarily, including:

Name and contact details when you submit consultation requests
Email address for correspondence purposes
Service preferences and project details you share
Any additional information included in messages or enquiries

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

IP address and general location information
Browser type and version
Device information and operating system
Pages visited and time spent on our site
Referral source and navigation patterns

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your consultation requests and enquiries
To provide quotations and discuss potential projects
To deliver our consultancy services and fulfill contractual obligations
To improve our website functionality and user experience
To send relevant information about our services when you have consented
To comply with legal and regulatory requirements

Legal Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following legal grounds:

Consent: You have given explicit permission for us to process your data for specific purposes
Contract: Processing is necessary to fulfill a contract with you or take steps before entering into a contract
Legal obligation: We are required by law to process your information
Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
When required by law, court order, or legal process
To protect our rights, property, or safety, or that of others
In connection with a business transfer, merger, or acquisition, where appropriate safeguards are in place

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Consultation requests and correspondence are typically retained for seven years for business record purposes. Website analytics data is anonymized and aggregated after 26 months.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you
Right to rectification: You can ask us to correct inaccurate or incomplete data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can ask us to limit how we use your data
Right to data portability: You can request your data in a structured, commonly used format
Right to object: You can object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure server infrastructure, encryption of data in transit, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed and stored within the United Kingdom. If we transfer data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by regulatory authorities.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need to raise a concern, please contact us at:

Keentable Energy Consultancy
14 Riverside Quarter
Bristol BS1 6ED
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Visit ico.org.uk for more information.