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Our Commitment to Data Protection

Keentable is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We recognize the importance of protecting personal data and respecting the privacy rights of individuals who interact with our business.

Data Controller Information

For the purposes of data protection legislation, Keentable acts as the data controller for personal information collected through our website and business operations.

Keentable Energy Consultancy
14 Riverside Quarter
Bristol BS1 6ED
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data only where we have a lawful basis to do so under UK GDPR. The specific legal grounds we rely on include:

Your Data Protection Rights

Under UK GDPR, you are entitled to the following rights regarding your personal data:

Right of Access

You have the right to request access to the personal data we hold about you. We will provide a copy of this information within one month of receiving a valid request, free of charge for the first copy.

Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data. This right applies when the data is no longer necessary for the purposes it was collected, when you withdraw consent, or when you object to processing and we have no overriding legitimate grounds to continue.

Right to Restrict Processing

You can request that we restrict the processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.

Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. You also have an absolute right to object to processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you. We do not currently engage in automated decision making of this nature.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us in writing at the address provided above or via email at [email protected]. We will respond to your request within one month, although this may be extended by two further months in complex cases.

We may need to verify your identity before fulfilling your request. This is a security measure to ensure that personal data is not disclosed to unauthorized parties.

Data Security Measures

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data. These measures include:

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.

Data Protection Impact Assessments

Where processing operations are likely to result in a high risk to individuals' rights and freedoms, we conduct Data Protection Impact Assessments to identify and mitigate those risks before processing begins.

Third Party Processors

When we engage third party service providers to process personal data on our behalf, we ensure that appropriate data processing agreements are in place. These agreements include commitments to process data only in accordance with our instructions and to implement adequate security measures.

International Transfers

We primarily store and process personal data within the United Kingdom. If we transfer data to countries outside the UK or European Economic Area, we ensure that appropriate safeguards are in place, such as:

Complaints and Supervisory Authority

If you are dissatisfied with how we have handled your personal data or responded to a request to exercise your rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

Policy Updates

We review our data protection practices regularly and update this compliance statement as necessary to reflect changes in our operations or legal requirements. Significant changes will be communicated through our website.

Contact for Data Protection Matters

For any questions or concerns regarding data protection, GDPR compliance, or to exercise your rights, please contact us at [email protected] or write to us at the address provided above.